Customer Reviews & Testimonials
We have told our friends what a great time we had
June 28, 2014
Thank you and your team for putting together an amazing trip... one that we will treasure and remember. The packet was thorough and complete. The food was good everywhere -- hotels, restaurants and train. We have told our friends... read more what a great time we had. Thanks again.
Wilma & Gertrude, TX, USA
I was amazed that everything was taken care of
June 9, 2014
The whole experience was one to remember (except for the rain which you can't control... or can you? You certainly took care of everything else!) I was amazed that everything was taken care of, transfer people met us when they were... read more supposed to, hotels all knew we were coming and at what time even the rental car company was ready and waiting! VIA rail was outstanding and certainly deserved to be the centerpiece of the whole trip (although I still need to learn how to sleep while moving). Too much to see and wonderful people to meet may have contributed to my un-sleepiness. Even the small snag of having to change where we were staying on PEI was taken care of with no issues. Louise did a masterful job of rebooking for an unforeseen problem. It must have been a very trying affair for her on short notice. The Warn B&B in Summerside was perfect. It didn't take us long to realize that Glenn and Sally Lee from Wisconsin were on the same tour. Great travel companions and good people. They have used Fresh Tracks before and continue to do so. Speaks volumes about your abilities and what they can expect. In short, thank you Anjuli and Fresh Tracks for all you did.
Richard & Bonnie, NY, USA
Many thanks to you both for making this lovely trip a reality
September 11, 2013
Other that the unsatisfactory hotel in Montreal, the tour was wonderful! The dinner at the Bonaparte Restaurant helped us forget the uncomfortable room. Special highlights of the trip included the train to La Malbaie. The food and... read more service were outstanding. The wait staff were knowledgeable and extremely personable, making the trip fun. This trip is a real gem and I hope you encourage others to include this in their tour package. By far the best part of the tour was our time spent in Halifax! The tours of Peggy's Cove and Bay of Fundi were full of local information thanks to our local guide who knew the area well. We did not know that a picnic lunch made from local produce and products was included both days. What fun. Again, the tours included extra sites and plenty of time to explore. I would use this tour company again for any future trips to the area. We do plan on returning to Canada at some point to explore Cape Bretton Island, New Brunswick and other local spots. I even had a moment of 'fame' on this trip as I was filmed by the local TV station in Halifax to introduce the weatherman. Many thanks to you both for making this lovely trip a reality.
Pay & John, MI, USA
Everyone we met in Canada was friendly
June 27, 2013
Our timing for the trip was perfect as we were in Canada for Canada Day and Quebec City Birthday. There were lots of extra events and we ended up cancelling our rental cars as they were unnecessary. Connie lost her engagement ring... read more (she never takes it off) while in Niagara but didn't notice it until we were at the Soho in Toronto. The Bellman and Staff at the Soho could not have been nicer or more understanding! They went above and beyond anything we could have expected in searching the streets, filing police reports and searching the room for us after we left. The Soho room was a 5-star room and the staff were excellent beyond question. Miracle of miracles and luckily for us, the Falls View Marriott housekeeping staff found Connie's ring in the laundry, called Connie and took extra steps to get the ring back to us via FedEx. Getting jewelry from Canada to the US was nearly as difficult as getting our check to you. The USPS/customs officials returned the Express Mail package with the ring with a note that shipping jewelry was forbidden. Thankfully, a member of the house keeping staff had experience with this, sent it by FedEx and we got the ring back the same day we got home from Halifax. This was a great trip and except for the three days that Connie was distraught because she thought she had lost her ring forever. The honesty of the Marriott staff is beyond reproach and we can't thank them enough for what they did for us. Everyone we met in Canada was friendly, helpful and went out of their way to make the trip everything we could have wanted. We have lots of photos and fond memories from the trip. The prices in Canada are 50% higher than the US which we were not expecting but the food was excellent across the board with no bad meals or experiences worthy of note. The overnight VIA Rail to Halifax was one and half hours late because of an overheated sleeper car and the Charney Train Station is a country train station with no A/C, few chairs and only one very friendly and helpful woman to check in close to 100 people – she deserves a medal for patience, efficiency and cheerfulness despite the heat and confused passengers, each and every one of them, asking the same questions 5 or 6 times before really believing the route of travel of the train. It was exceedingly hot (90+ degrees that night) with only a slight breeze making for a very long and tedious wait – Mother Nature was not helpful and friendly that night. The overnight train was fun even though the train ended up being two and a half hours late into Halifax as a result of the extreme heat and rail expansion issues. The VIA Rail attendants were excellent and explained the reason for the delays and we still got to Halifax. It was a fun experience that we really enjoyed and I highly recommend Business Travel and upgraded hotel rooms – thank you for recommending them.
Gary & Connie, FL, USA
We recommend Fresh Tracks Canada for everyone
May 17, 2013
My husband and I visited Montreal, Quebec City and Halifax with Fresh Tracks Canada in May of 2013. We had a wonderful experience with Fresh Tracks taking care of all the details. We did have to pay for flight to Montreal from North... read more Carolina but were met at the airport by a limousine that took us to our hotel. The hotels selected by Fresh Tracks were fantastic. We stayed at the Hotel Place d'Armes which is in the heart of Old Montreal. We had a corner room with 4 windows overlooking the Place D'Armes and across from Notre Dame. The hotel had a beautiful rooftop restaurant and bar with spectacular views. Our experience in Montreal was surreal. The tours of the city, planned by Fresh Tracks were great and very educational. After three nights, we were picked up by a limousine and taken to the train station. We had a business class ticket on Via Rail with spacious seating and a delicious 3 course meal was served with complimentary beverages and wine. Very enjoyable. We were again met at the train station in Quebec City by a limousine and taken to our hotel, which was the very good 71 Hotel Cafe. Quebec City was full of history and beautiful sites, good tours, excellent for photographs. We stayed there 2 nights, and free breakfast was provided at every hotel. We again were met by a limousine and taken to the train station for an overnight trip to Halifax. This trip was about 18 hours long but very comfortable with a panorama (Dome) car. This train was old and the shower did not work, but this was not a problem. Our time in Halifax was wonderful and we enjoyed our stay at the excellent Halliburton Hotel. Town Limousine service was perfect. All transportation was arranged by Fresh Tracks, timely, and mostly included gratuities. We recommend Fast Tracks Canada for everyone!
Barbara & Lawson, NC, USA
June 20, 2008
Absolutely fantastic holiday, in no small part due to your work. All of the transfers were completely seamless and both trains and accommodation were first class. It would never have been possible for us to organise such a trip... read more alone. Many thanks and I will certainly be reccomending you to all here in Ireland who are thinking of going to Canada on holiday. Best and thanks!
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