Islands and Rockies by Road, Rail and Sea

Islands, Rockies, and Bears by Road, Rail, and Sea



starting from US $6,795per person

Star Rating 5

5 of 5 stars
(4 reviews)

Choose your own activities and experiences to enjoy between scenic train tours.

Tailor your stay to perfectly suit your timeline and budget.

Journey through the magical Pacific Northwest to the stunning Canadian Rockies on this Canadian rail, cruise, and drive vacation. View breaching whales and foraging grizzly bears in the Great Bear Rainforest, before taking the train to the stunning Canadian Rockies. Here you’ll walk on glaciers millions of years old, see turquoise lakes and rivers, and Rocky Mountain wildlife such as black bears.

Islands, Rockies, and Bears by Road, Rail, and Sea – Map Rocky Mountain grizzly bear Peyto Lake viewpoint in the Canadian Rockies Vancouver, British Columbia Stanley Park Totem Poles Whale watching tour The charming city of Victoria, Vancouver Island Growlland Tod hike, Victoria The VIA Rail train winds through the Canadian Rockies Cruising the Inside Passage on a BC Ferries day cruise The VIA Rail train travels through the Canadian Rockies Downtown Jasper in the Canadian Rockies Jasper National Park nature walk The Icefields Parkway is one of the most scenic mountain roads in the world. Explore glaciers on the Columbia Icefields An unforgettable helicopter tour over the Icefields Parkway Dinner at Chateau Lake Louise Hiking around Lake Louise with a Mountain Heritage Guide The mountain town of Banff in the Canadian Rockies Mountain goat Sulphur Mountain gondola ride above Banff National Park The journey ends as you depart from Calgary
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Trip Outline

Arrive Vancouver 2 nights Vancouver 2 nights Victoria 2 nights Alert Bay 1 night Port Hardy 2 nights Prince Rupert 1 night Prince George 2 nights Jasper 1 night Lake Louise 2 nights Banff Depart Calgary


Day 1 – Arrive in Vancouver
Vancouver is a vibrant and exciting city with a welcoming vibe. Today you arrive in Vancouver and a private transfer takes you directly from the airport to your hotel. The rest of the day is at your leisure, so take a walk around Stanley Park, check out some of the quirky shops and art galleries or contact your Vacation Advisor to arrange a tour of your interest.

Feature Dinner in Vancouver
Did you know Vancouver is one of the top culinary destinations in the world? We want to make sure you don’t eat at the tourist trap restaurant across the street from your hotel, rather have the best meal in the best setting that ensures you make memories over a great meal!

Day 2 – Explore Vancouver
Today it’s your choice - you have
3 options to choose from to help you enjoy Vancouver and get a great glimpse of the city with a friendly and knowledgeable guide.

• Option 1: Vancouver & North Shore Tour
Find out why Vancouver is consistently voted one of the world’s most livable cities. Uniquely gifted with the juxtaposition of mountains and ocean, this tour allows you to explore Vancouver’s highlights and venture into the local mountains and temperate rainforest. Take an exhilarating walk over the treetops at Capilano Suspension Bridge Park and learn about the delicate temperate rainforest ecosystem.
Activity rating: Easy

• Option 2: Bicycle Tour of Vancouver
You’re not one to travel along with the tourist crowd, and prefer to slip into life like a local. This tour delivers exactly that – the bike is a Vancouverite’s preferred mode of transport! With an extensive cycle lane network this tour travels along well maintained bike paths. The tour highlights the best of Vancouver food, history, ecology, and culture. Visit the seawall and Stanley Park, eat lunch at Granville Island Public Market and see historic Gastown and Chinatown.
Activity rating: Moderate

• Option 3: Walking Tour in Stanley Park
An enriching cultural option for those interested in First Nations History. Participate in this tour to experience a unique perspective on Trip Advisors number one rated park. Stroll amongst the trees and learn about how First Nations people utilized the flora to make medicines, as technology and food. Hear myths passed down in oral history and understand just why this park is so unique and important to the First Nations.
Activity rating: Moderate

Day 3 – Vancouver to Victoria
The quaint seaside city of Victoria is located on wild and beautiful Vancouver Island, where it offers a fascinating blend of West Coast culture and British charm. Explore top-notch museums, art galleries and much more.

Today you have
3 transportation options to choose from – each delivering an exciting journey:

• Option 1: Bus & Ferry (approx. 4 hours)
You’ll board a bus in Vancouver which takes you through the farmlands of Vancouver’s rich agricultural surroundings before driving onto the ferry. The passage takes about 90 minutes, offering magnificent views of mountains and ocean. Keep your eyes peeled for whales, especially while navigating the waters of scenic Active Pass.

• Option 2: Whale Watching Adventure (approx. 4 hours)
Did you know that the waters between Vancouver, Victoria and the Juan de Fuca Straight are teeming with marine wildlife? Orcas, humpback whales, porpoises, and sea lions are just some of the species you might encounter. This tour will deliver you to Victoria’s Inner Harbour just before lunch time - and with experiences to reminisce about over your meal!

• Option 3: Float Plane (approx. 35 min)
Have you ever wanted to take off and land on water? This is your chance! An exciting floatplane flight from Vancouver’s Harbour to Victoria’s Inner Harbour will let you experience the thrill and a gorgeous bird’s eye view of the Gulf Islands on the way.

After arriving into Victoria, check into your hotel and spend the rest of the day exploring at your leisure.

Day 4 – Discover Victoria
Victoria has much more to offer than initially meets the eye. The regular tourist attractions are easily explored on your own, but we want to ensure you get to discover the city’s hidden treasures.

You have
3 options to choose from today:

• Option 1: Kayak Victoria’s Inner Harbour
Discover the unique history of Victoria’s waterways while taking in the hustle and bustle of harbour life. This tour does not require any previous kayaking experience and is suitable for the entire family. Wildlife sightings such as river otters, eagles and seals are common, and with the backdrop of the BC Legislative building and the historic Fairmont Empress hotel are, you are sure to have a unique experience!
Activity rating: Moderate

• Option 2: Explore Victoria’s Natural Surroundings on a Hike
We’ve partnered up with a special guide who is also a professional photographer. You’ll be taken on an afternoon adventure that culminates in spectacular views of the Juan de Fuca Straight and the Olympic Mountains in Washington State. You’ll even get a picture of yourself with a spectacular backdrop as a souvenir of your adventure.
Activity rating: Moderate – Challenging
Distance: 6.5 km (3.8 miles); Elevation Gain: 200 m (650 ft)

• Option 3: Butchart Gardens
If you are a garden enthusiast, no visit to Victoria is complete without seeing these magnificent and historic gardens. Spend as much time as you like exploring the stunning displays and intimate pathways. A shuttle returns you to Victoria.
Activity rating: Easy.

Day 5 – Drive from Victoria to Alert Bay
Alert Bay is a small town tucked away on Cormorant Island, one of the northern Gulf Islands. Getting here is well worth the extra steps. Once home to a salmon saltery and cannery and known as the fishery capital of Vancouver Island, this quiet town now impresses with pristine and spectacular natural surroundings, abundant marine life, and a very rich aboriginal culture and history.

Pick up your rental car early this morning and drive along the scenic roads of Vancouver Island from Victoria to Port McNeill, a little town along the northeast coast. From here, catch a ferry to Alert Bay – a quick 40 minute crossing – and settle in to your historic waterfront accommodation.

Day 6 – Discover Johnstone Straight and Blackfish Sound
We have the following tour included for you today to explore the magnificent wilderness that surrounds you:

• Grizzly Bear Viewing
You’ll be picked up in Alert Bay this morning. Join a guide and small group on a marine excursion to a small cove in one of BC’s many coastal inlets to encounter grizzly bears feasting in the rich waters of the estuary. On route, chances are you might encounter marine mammals such as orcas, humpback whales, pods of Pacific white-sided dolphins, and porpoises. This is an amazing way to view wildlife far away from the disturbances of civilization.
Activity rating: Easy

Day 7 – Drive from Alert Bay to Port Hardy
The drive today is short, giving you the opportunity this morning and early afternoon to discover Alert Bay and the charming town of Telegraph Cove nearby, before you head north. Weave your way north along the scenic roads of Vancouver Island until you reach Port Hardy. This small fishing town is located on the northern tip of the Island and is surrounded by wild and rugged scenery. Drop off your car here and prepare for your Inside Passage ferry tomorrow.

Day 8 – Port Hardy to Prince Rupert – The Inside Passage by Boat
Inhale the fresh clean air on the deck of the ship as you admire the views along the Inside Passage. Lush green coastal mountains, thick old-growth forests, tranquil grey-blue water and perhaps even a soaring hawk or eagle - this unspoiled scenery will captivate your imagination. Arrive in the town of Prince Rupert in Northern BC in the evening.

Day 9 – Explore Prince Rupert
There is plenty to discover in this Northern BC town. You have 2 options to choose from, with additional options depending on your time of travel, which showcase the best of this area.

• Option 1:
Privately Guided Canoe Adventure
Join a guide for an out-of-the-ordinary yet quintessential Canadian experience – a canoe paddle. Head out to paddle on the silence of a lake surrounded by mountains, or discover the shoreline of a nearby island.
Activity rating: Easy to Moderate

Option 2: Wildlife Viewing (Seasonal)
On specific start dates, you also have the option of venturing into the Khutzeymateen Wilderness in the heart of the protected Great Bear Rainforest by boat for additional grizzly bear or whale watching. Please inquiry with your Vacation Advisor for seasonal availability when you call!

Day 10 – Board VIA Rail - Prince Rupert to Prince George
Board the VIA Rail Skeena Train and glide down the tracks alongside the raging Skeena River. You’ll pass by canyons, valleys and mountain ranges where fur traders and First Nations people once traveled. Reach the city of Prince George where you spend the night.

Day 11 – VIA Rail – Prince George to Jasper
Continue your train journey toward the Canadian Rockies. The Skeena Train has large windows perfect for viewing the rugged peaks and dense green forests all around you. Sit back with a cup of coffee and admire the views. Upon arrival, pick up your rental car and spend the night in the small mountain town of Jasper, a quiet retreat surrounded by pristine alpine wilderness.

Day 12 – Discover Jasper
Spend the day exploring the jewel of the Rockies, Jasper. You have 3 options to choose from today to help you enjoy Jasper to its fullest.

• Option 1: Maligne Lake Cruise & Jasper SkyTram
Visit the beautiful natural wonder of Maligne Lake, where you will take a boat cruise to scenic Spirit Island. You also have admission to the Jasper SkyTram today -
the longest and highest guided aerial tramway in Canada and the only guided aerial ropeway in the Canadian Rockies. Providing visitors with unprecedented views of six mountain ranges, glacial fed lakes, the Athabasca River and the scenic mountain town-site of Jasper.
Activity rating: Easy

• Option 2: Nature Walk or Hike
Track wildlife, admire rare alpine wildflowers, and see magnificent valley views with one of the best, hand-picked mountain guides in Jasper. Enjoy a leisurely pace, and plenty of time for photos and discussion. For those who prefer a hike, Mount Edith Cavell is a fantastic destination for the day.
Activity rating: Moderate (approx. 4 miles | 6.5km) – more challenging hikes are also available on request

• Option 3: Sidecar Motorcycle Tour
Explore winding mountain roads and beautiful scenery on a thrilling sidecar motorcycle tour (for 1 or 2 passengers).
Activity rating: Easy

Day 13 – Icefields Parkway from Jasper to Lake Louise
Today journey along the Icefields Parkway to Lake Louise, one of the most legendary mountain roads in the world. You’ll see aqua green lakes and rivers, glaciers, as well as wildlife.

You have the choice of 3 options for exploring the Icefields Parkway:

• Option 1: Guided Icewalk along the Athabasca Glacier
Walk along the largest mass of ice in the Rocky Mountains - the Columbia Icefields. The most accessible part of the Icefields is the Athabasca Glacier - spreading six kilometers towards the Icefields Parkway. Join an experienced guide and small group of adventurers on a once in a lifetime experience as you hike along the glacier - stand in awe of a place few people get to see firsthand.
Activity rating: Moderate

• Option 2: Icefields Helicopter Experience
Step away from the crowds and take a helicopter tour abundant in natural beauty, glaciers and waterfalls. Leave from an exclusive Icefields base and soar over Cline Pass and over Cline, Lion and Lioness Glaciers. You’ll also view a spectacular 900ft waterfall flowing from two aqua green lakes!
Activity rating: Easy

• Option 3: Ice Explorer and Glacier Skywalk Admissions
Drive the Icefields Parkway at your own pace and stop for a guided ride on the Ice Explorer out onto the Athabasca Glacier, where you’ll be able to spend some time walking on the glacier and filling your bottle with ice cold glacial water. Further down the Parkway, your admission to the Glacier Skywalk is included, giving you the chance to experience one of the newest attractions in the Canadian Rockies.
Activity rating: Easy

Upon arrival in the Lake Louise area, you can either choose to stay at the iconic Chateau Lake Louise, or at the intimate Moraine Lake Lodge.

Feature Dinner in Lake Louise
No matter how you choose to tour, this evening you’ll relax and refresh with an indulgent dining experience. Surrounded by spectacular lake views and attentive service, indulge in a 3 course meal in Fairmont Chateau Lake Louise’s Fairview Dining Room, or Moraine Lake’s Walter Wilcox dining room.

Day 14 – Drive from Lake Louise to Banff
Before driving the short distance to Banff, explore our Lake Louise Activity Menu for some exciting options to explore the area. At your leisure, journey to Banff, a friendly and vibrant town surrounded by mountains on all sides. Spend the afternoon enjoying the fun, relaxed vibe. Unwind in the park alongside the Bow River and visit the many quirky local boutiques and cafes along Banff Avenue.

Day 15 – Explore Banff
Wake up to the sound of mountain songbirds and the scent of pine trees. Take a full day to discover the wilderness surrounding the town of Banff. Fill your lungs with cool, fresh Rockies air and head out for a day of exploration. Enjoy the views from the Banff Gondola as it glides to the top of Sulphur Mountain. Additionally, you have the choice of 3 options today to help you explore Banff.

• Option 1: Sunrise Photography Tour
Wake up early to experience the magical wilderness of Banff National Park at sunrise. Explore with a private guide and learn how to take great photos. Ideal for the amateur photographer wanting to increase their skills with a manual camera. This is a sure way to make friends and family at home jealous!
Activity rating: Moderate (some walking involved)

• Option 2: Banff Alpine Walk and Picnic
Soar above majestic peaks and get away from the crowds on a guided heli-walk and picnic. Marvel at pristine and breathtaking vistas that will leave you speechless.
Activity rating: Moderate

• Option 3: Kananaskis Wilderness Adventure (seasonal)
Looking to escape the crowds and getting on the path less traveled? This guided wilderness adventure will get you out into beautiful and pristine Kananaskis Country on specific start dates – jagged peaks, glistening streams and glaciers are your backdrop for the day. Encountering wildlife on this outing is more likely than on the well-trodden paths in Banff. The tour culminates at the summit of Highwood Pass at 2200 m (7200 ft.). Now that’s something to write home about! Please inquire with your Vacation Advisor for seasonal availability when you call!
Activity rating: Moderate

Hidden Gem!
As the insiders, we have been to many restaurants across Canada. End your vacation with a bang and allow us to help you make reservations for the evening. Just one part of Fresh Tracks Canada’s value added service. Psst! Head up the mountain to Sky Bistro for dining with a view!

Day 16 – Depart to Calgary
Wave goodbye to the Rocky Mountains as you drive to the Calgary Airport to catch your flight home. The amazing sights you have seen on your Canadian adventure have become memories that you will never forget.

Common Questions

Are you on the train the whole time?

All of our trips include some stops to get off the train, to explore Canada's beautiful national parks and unique cities. However, if you're keen to maximize your time onboard, we'll pair you up with the perfect experience.

Is this an escorted tour?

With the exception of our guided wildlife and northern lights train trips, our vacations are not typically "escorted." We combine the best of both worlds – the reassurance of seamless connections, customer service support, and scheduled activities plus the freedom of 'independent' travel. You are not tied into a specific group, or a rigid daily itinerary. This allows us to personalize your trip to suit your occasion, interests, and timeframe. Click here for a more detailed comparison.

How do the trains work in Canada compared to the US or UK?

Because most Canadians typically do not use the train for commuting (as in Europe and the US), the two main rail providers here are driven by tourism. You'll experience the romance of true trans-continental rail travel, with a wide selection of services, accommodation types, plus great food.

What types of trains are used?

Two main companies operate trains in Canada: VIA Rail and Rocky Mountaineer.

Rocky Mountaineer operates daylight touring trains, which travel along 3 of the most spectacular routes in Western Canada. You'll enjoy onboard commentary, award winning service, and incredible food.

VIA Rail is Canada's national train provider, with routes running Coast to Coast and through remote parts of Northern Canada. The type of train depends on your journey, and can vary from the classic trans-continental sleeper trains to daylight trains with overnight stops.

What we love about this trip

Getting off the beaten path without sacrificing any “creature comforts”

Spending two days on the Skeena Train by VIA Rail

Exploring Vancouver Island and the stunning Rocky Mountains

Unforgettable opportunities to spot whales and grizzly bears in the wild

Staying in Alert Bay – a town rich in nature and First Nations culture

Discovering the city of Vancouver and the quaint “Britishness” of Victoria

Taking a day cruise along the spectacular Inside Passage

Geology and Free Drinks

Inside story #2

‘Geology and Free Drinks’

What Clients Say

Thank you so much for a great Vacation

Thank you so much for a great Vacation

Star Rating 5

We enjoyed every minute of our experience in BC and Alberta. We are interested in returning for the Vancouver to Calgary itinerary one day. I understand that Rocky Mountaineer runs that route. We are 'singing your praises' for a trip well done to all our travel friends in Florida. You attended to... read more

What's Included

Here are the things to look forward to on this trip...

Feature dinner in Vancouver selected by Fresh Tracks Canada - Feature dinner in Vancouver selected by Fresh Tracks Canada
Feature dinner in Vancouver selected by Fresh Tracks Canada
Whale watching excursion - Whale watching excursion
Whale watching excursion
Visit to charming Victoria - Visit to charming Victoria
Visit to charming Victoria
BC Ferries Inside Passage Cruise - BC Ferries Inside Passage Cruise
BC Ferries Inside Passage Cruise
Accommodation and rail service:
• 15 nights accommodation in boutique and superior properties
• 2 days onboard VIA Rail’s Skeena Train in Touring Class from Prince Rupert to Jasper

Sightseeing and activities:
• Your choice of hand-picked activities in Vancouver, Victoria, Prince Rupert, Jasper, Banff, and along the Icefields Parkway*
• Banff Gondola admission

* Price of your trip may vary depending on activity choices.
* Some activities may not be available on all trip start dates, due to seasonal weather conditions and wildlife activity. Your Vacation Advisor can provide further details.

Dining experiences:
• 3 course Feature Dinner in Vancouver
• 3 course Feature Dinner in Lake Louise
• 2 breakfasts, 2 lunches and 1 dinner on the Skeena Train

• Personalized airport pickup per your arrival time
• Return ferry between Port McNeill and Alert Bay for passenger & vehicle
• One-way Inside Passage ferry from Port Hardy to Prince Rupert including access to a private day cabin
• 4-day intermediate car rental between Victoria and Port Hardy
• 4-day intermediate car rental between Jasper and Calgary Airport
• Loss Damage Waiver (LDW) on car rental, airport surcharges, 200 free kms per day, Third Party Liability Insurance Coverage (up to $1 million), fee for 1 additional driver, and vehicle licensing fee

Additional Inclusions:
• Parks Canada Pass
• Gratuities for private transfer and tours (unless otherwise noted)

• Documentation package
• Friendly and dedicated Fresh Tracks Canada customer service


Not Included

• Fuel and refueling fees
• Personal Accident Insurance (PAI)
• Personal Effects Coverage (PEC)
• One way drop fee for car from Victoria to Port Hardy (to be paid at counter $250)
• One way drop fee for car from Jasper to Calgary (to be paid at counter $40)
• LDW deductible of up to $500 depending on car type
• Fee for drivers under the age of 25
• Meals, other than those mentioned
• Airfare
• Gratuities for rail, hotel, scheduled tour and transfer staff
• Trip Cancellation Insurance (highly recommended, please don’t hesitate to ask)
• Canadian Sales Taxes



Customize this trip a little, or a lot...

Think of this itinerary as just a starting point. Work with us to personalize this trip by adding some amazing side trips & activities, like...

Staying at a remote fly-in lodge
Staying at a remote fly-in lodge
Grizzly bear viewing safari
Grizzly bear viewing safari
Guided fishing adventures
Guided fishing adventures
Canoe paddling Lake Louise
Canoe paddling Lake Louise
Upgrade your lodge and hotel accommodations in select locations.
Fully immerse yourself in a bear watching experience by including a stay at a remote fly-in only lodge on the edge of the Great Bear Rainforest.
Include a half day guided fishing adventure in the Rockies.
Add on a few days in the Olympic town of Whistler.
• Add activities in Lake Louise and the Rockies like canoeing or fishing.
For a full loop of spectacular British Columbia and the Canadian Rockies, add a Rocky Mountaineer train journey back to Vancouver at the end of your trip.

Accommodation Options

Below you'll find examples of this trip's accommodation options. Please call us for the full list or advice on how to customize your experience.

Magnolia Hotel And Spa - Exterior of hotelMagnolia Hotel And Spa - Superior RoomMagnolia Hotel And Spa - Superior Corner RoomMagnolia Hotel And Spa - Exterior at Night

Magnolia Hotel And Spa

An example of our Boutique accommodations

Only a short stroll to Victoria's inner harbour, this boutique hotel offers many unexpected touches such as fresh flowers and fruit in the lobby, Aveda products in your bathroom, gourmet coffee, tea and spring water in your room, crisp linens and turned down nightly service.

Fairmont Chateau Lake Louise - Exterior of ChateauFairmont Chateau Lake Louise - Skating on Lake LouiseFairmont Chateau Lake Louise - The Chateau Lounge

Fairmont Chateau Lake Louise

An example of our Comfort, Superior, and Deluxe accommodations

The 5 star Fairmont Chateau Lake Louise is undoubtedly a beautiful and impressive hotel. Its amazing location overlooking beautiful Lake Louise and the distant mountains can not be compared. There are a variety of restaurant types, so you can do casual or fine dining as you choose. Strolling around the lake, renting a canoe, riding horses, or hiking up to the tea house are all great summer activities. In winter choose from snow shoeing, skating, skiing or taking a sleigh ride around the lake.

Rimrock Resort - Exterior of resortRimrock Resort - Resort lobbyRimrock Resort - Rimrock during winterRimrock Resort - Many rooms have beautiful mountain views

Rimrock Resort

An example of our Superior and Deluxe accommodations

The 4.5 star Rimrock Resort is built into the side of a mountain, when you enter the main lobby, you are actually on the 7th floor, and the views from the pamorama of windows over the Bow Valley are simply stunning. The hotel has an upscale yet understated feel, and the service is impeccable.


Prices & Dates

2017 - Vancouver Start Dates*
June 14, 28
July 12, 26
August 9, 23
September 6

* More dates are available for this vacation, with slight variations to the itinerary. Please call for a personalized trip.

The prices listed below are based on travel service and hotel class for this journey:
Prices are per person, based on double occupancy; single, triple and child rates can be provided on request.
Pricing is based on departure date, travel service and hotel class for this journey and may vary from your personalized itinerary.
Superior Hotels and Lodges
from US $6,795to US $7,555per person

Our Superior Level provides amazing value for clients wanting something more upscale but not at the price of a top-end 5 star resort. Superior level hotels are some of our favorites because of the character and unique charm that you won't find at the average chain hotel. Unique tours and seamless transfers complete your itinerary.

Canadian Train Vacations Vs. Others

Canadian Train Vacations Local Travel Agency Online Booking
Independent Travel

Flexibility and freedom of a personalized tour to suit your travel goals.

Personalized itineraries

Carefully crafted to your budget and needs.

Insider Knowledge

Plan your trip with help from insiders who live and travel in Canada. You'll know when to come, where to stay, which train to take, and lots more...

Local Support

Someone in Canada you can call before and during your trip, seven days a week.

No-one can be trusted more

You'll feel confident when booking your vacation with our accreditation and consumer protection through the following organizations.

Our accreditation and consumer protection partners

Pre-packaged Trips

One-size-fits-all approach.


Group Tours

Cheapest type of travel with rigid itineraries and crowds.


Why choose us?

Online booking sites prefer you to book your vacation with them online. Truthfully, they'd prefer you not to bother them at all! Our approach is completely the opposite.

We don't use online booking – instead we use technology to put visitors directly in touch with our Canadian travel insiders because we believe the best vacations are personal.

Online booking sites and local travel agencies focus on multiple destinations – we focus only on Canada because it's our home and we know it better than anyone else.

Fresh Tracks Canada Team

Canadian Train Vacations Team

No one can be trusted more...

You'll feel confident when booking your vacation with our accreditation and consumer protection through the following organizations

Consumer Protection BC

Consumer Protection BC

  • License Number: 31202
  • The Travel Assurance Fund (TAF) provides a possible source of compensation when consumers do not receive the travel services they purchased through a BC licensed travel agent.


  • Membership Number: Y6176
  • Our UK clients have the benefit of ABTA's assistance and Code of Conduct which means that all package holidays sold by Canadian Train Vacations (Fresh Tracks Canada) in the UK are covered by a full financial protection in the event of the company failure.
  • We're one of the only agencies in Canada offering this protection.
BBB Accreditation Business


  • A BBB Accredited Business since 08/02/2008
  • Highest rating: A+
  • BBB has determined that Fresh Tracks (Canada) Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.


  • Fresh Tracks Canada is an IATA Accredited Agent.
  • Full accreditation authorizes travel agents to sell international and/or domestic tickets on behalf of IATA member airlines. It also allows access to IATA's Billing and Settlement Plan (BSP), an efficient interface for invoicing and payment between the agent, airlines and transport providers.

Still not sure we can help you?

See What These Canadian Train Vacation Customers Are Saying…

Customer Reviews & Testimonials

Thank you so much for a great Vacation

Star Rating 5
June 28, 2013

We enjoyed every minute of our experience in BC and Alberta. We are interested in returning for the Vancouver to Calgary itinerary one day. I understand that Rocky Mountaineer runs that route. We are 'singing your praises' for a... read more trip well done to all our travel friends in Florida. You attended to all the details that made it perfect. The limo service could not have been better. Such helpful and nice young men! Rocky Mountaineer and BC Ferries... WOW. You have spoiled us for anything but the best in the future. Georgian Court Hotel was wonderful. Excursions were fun and educational for us. Thank you for the surprise of wine for our last evening in Vancouver. We all toasted you for a job well done. We owned a travel agency in the 80's and I remember the hard work involved in planning these vacations. You made it seem so simple!

Everything was beyond our expectations

Star Rating 5
June 16, 2013

We want to tell you how much we enjoyed the travel arrangements you made for us. Everything was beyond our expectations. The extra arrangements, such as the cabin on the BC Ferries, transportation transfers, and room upgrades, just... read more made it more enjoyable. The most notable parts included the Rocky Mountaineer and the BC Ferries – much nicer than we ever expected. We had exceptionally good weather, with rain only in Jasper for the boat tour on Lake Maligne and one part of the ferry ride. We had clear days for a rare view of the complete Mount Robson, the grizzly bears and eagles out of Prince Rupert, Vancouver from Grouse Mountain, all of the scenery along the VIA Rail route, and much of the inland passage. We visited Capilano Suspension Bridge on our last day and had a very enjoyable morning before our flights home. And we certainly enjoyed the bottles of wine in our rooms on our last night in Vancouver. I am very glad I called you to make these custom travel arrangements. Thank you very much.

Thank you for arranging a truly spectacular trip

Star Rating 5
May 18, 2013

It was truly a wonderful trip! We are now completely exhausted and feel we now need a real vacation. We do want to give you some feedback. But first, thank you for arranging a truly spectacular Canadian Rockies trip with the add-on... read more of a Seattle cruise at the end. Features of the trip – The Vancouver City Highlights Tour, Museum of Anthropology and Sutton Place Hotel were all well worth experiencing. We had been to the museum before, and were determined to enjoy it again, so we thank you for that. Although it's a bit out of the way, it is a truly spiritual experience (and we don't say that often), especially the thrilling modern sculpture illustrating the raven legend. Rocky Mountaineer, Vancouver to Jasper, was a sheer delight. We were wined, dined and coddled until it was quite embarrassing. The trip was worth it for the Rocky Mountaineer itself. It was the Gold Leaf Service that did it. One slight glitch was the location of the pickup for the Rocky Mountaineer—from a different hotel from the one where we were staying. Although the pickup point was specified in our detailed itinerary, that went by us, and it took an alert hotel desk clerk to notice the problem as we waited for the transfer to arrive to pick us up. He arranged for a cab to take us to the station. At the same time, he made sure that the fare would be paid for by your company. Nothing was lost, just a bit of anxiety. We actually wouldn't have been able to get to the pickup hotel (two sloping blocks away) on foot with all our baggage. Incidentally, it was very important to have Jack's 'roller' with us, and it was easily accommodated by everyone along the way. The Banff Tour, the gondola, and Lake Louise were jewels and the Banff Caribou Lodge was a good choice. Lake Louise deserves more time. For us, the ice explorer could have been omitted—too much transferring from one vehicle to another without great reward, as the ice, alas, is in retreat. Unfortunately, we were too exhausted to visit the Whyte Museum of the Rockies. Next time! After the Rocky Mountaineer, I am sure you can appreciate that the Via Rail was not up to the same standard. The food on sale was particularly dreadful but we know we were out of season in that regard. All other arrangements were well handled, and the viewing of the spectacular scenery was fine. The stop in Prince George was lackluster but we didn't expect otherwise. On the other hand, Prince Rupert was potentially an absolute jewel and deserved more time, especially since we were there on a Sunday when, as it turned out, everything was closed. Even the buses didn't run. We inquired about hiring a cab to visit the famous cannery somewhere out of town and were told that it would cost $100 for the trip there and back. We didn't feel that we could manage that. Also, the famous museum in town was also closed on Sunday so we missed both attractions in this unusually attractive town. Oh well, next time. The Inside Passage was scenic and relaxing, though we unfortunately did not meet up with even one whale. Again, next time. The bus trip from Port Hardy to Victoria was relaxing and scenic. Not much to see, as you probably know. Victoria is another Jewel and deserves more time. We especially enjoyed the tour of the town and the Royal BC Museum which you so kindly added to our itinerary. It matches the Vancouver Anthropology Museum and may even outdo it in certain ways especially when it comes to First Nation artifacts. We missed the Gardens due to fatigue. All the restaurants we visited were very good but I believe that two deserve special recognition. The Sala Thai in Vancouver serves exceptional Thai food and a Japanese Restaurant in Banff was unforgettable. We experienced one mishap on the trip. One night, at the Banff Caribou Lodge, we were awakened at about 12:30 AM by the fire alarm. Everybody came streaming out of their rooms sniffing for smoke, but it turned out to be a false alarm and we all fell back into bed. We were rewarded the next day by the hotel management who gave us a $15 credit for food on the hotel bill. You gave us a great trip for which we will always be beholden to you. You were the maker of it and our family and friends will hear all about it.

Thanks so much for helping make our anniversary so memorable

Star Rating 5
May 17, 2013

We had a terrific trip, everything went so smoothly we couldn't have asked for a more carefree time. My favorite part of the trip was Butchart Gardens and my husband absolutely loved the train trip. We can confirm the Canadian reputation... read more of its residents being friendly and helpful, everyone we encountered was so pleasant. Thanks so much for helping make our anniversary so memorable!

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